Privacy Policy
This Privacy Policy describes how Aura AV Solutions collects, uses, and protects your personal data when you visit or make use of our site, our online platform, or this service. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
We are Aura AV Solutions, located at Crystal Point, S.V. Road, Floor 7, Mumbai, Maharashtra, 400053, India, and we are the data controller responsible for processing your personal data collected through our site.
Personal Data We Collect
We may collect personal data that you provide to us directly when you interact with our site. This may include information such as your name, contact details (excluding electronic contact information like email or phone unless you initiate communication through forms on our site), and any other information you choose to provide.
We may also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, and browsing behaviour. This information is collected through cookies and similar technologies.
How We Use Your Personal Data
We use the personal data we collect for various purposes, based on appropriate legal grounds:
To Provide and Improve Our Services: To operate, maintain, and improve the functionality of our site and the services offered through it.
To Communicate With You: To respond to your inquiries, provide information you request, and manage your accounts or requests.
For Business Operations: To process transactions, manage customer relationships, and for internal business purposes such as data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
For Legal Compliance: To comply with legal obligations and protect our legal rights.
With Your Consent: For any specific purpose for which we obtain your consent.
The lawful bases for processing your data typically include processing necessary for the performance of a contract, our legitimate business interests (where not overridden by your data protection interests), compliance with legal obligations, and your consent.
Sharing Your Personal Data
We may share your personal data with third parties in the following circumstances:
Service Providers: We may share data with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer support. These service providers are authorized to use your personal data only as necessary to provide these services to us.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may disclose your data when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service, or as evidence in litigation in which we are involved.
We do not sell or rent your personal data to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. Depending on your location and applicable law, these rights may include:
The Right to Access: You have the right to request copies of your personal data.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
The Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable law.
International Data Transfers
Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. When we transfer your data to other countries, we ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable law.
Cookies and Similar Technologies
Our site uses cookies and similar tracking technologies to collect and use personal data about you, including to serve interest-based advertising. For more information about the types of cookies we use, why, and how you can control cookies, please refer to our Cookie Policy (if available on our site).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us by post at:
Aura AV Solutions
Crystal Point
S.V. Road,
Floor 7,
Mumbai, Maharashtra,
400053, India